At Garden Design, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Montenegrin data protection laws.
1. Who We Are
This website is operated by Garden Design, located in Montenegro. For any questions about your data or this policy, you can contact us at:
📧 Email: info@gardencg.com
📞 Phone: +382 69 357 029
2. What Personal Data We Collect
We may collect and process the following personal data:
- Contact Information: Name, phone number, email address, and address (when provided through contact forms, quote requests, or customer communication)
- Technical Data: IP address, browser type, device information, and browsing activity (collected via cookies and analytics tools)
3. Why We Collect Your Data
We use your data to:
- Respond to your inquiries and provide landscaping services
- Send service updates or promotional messages (only with your consent)
- Improve the functionality and performance of our website
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following lawful bases:
- Your consent
- The need to perform a contract with you
- Our legitimate interests (such as business development and customer service)
- Legal compliance with Montenegrin and EU regulations
5. Cookies and Analytics
Our website uses cookies to personalize content and analyze traffic. You may manage your cookie preferences in your browser settings. Some cookies are essential for website functionality, while others help us improve the user experience.
6. How We Protect Your Data
We implement appropriate security measures (including encryption, secure servers, and limited access) to protect your data from unauthorized access, alteration, or disclosure.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.
8. Sharing Your Information
We do not sell or rent your data. We may share it with:
- Trusted third-party service providers who assist in operating our website or delivering services (under strict confidentiality agreements)
- Legal authorities when required by law
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at info@gardencg.com. We will respond within one month, in accordance with GDPR.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal or operational practices. The latest version will always be available on our website.
